We show up at 2 AM.
The numbers prove it.
Avg. Emergency Response
From first call to crew on-site
Active Maintenance Contracts
Commercial kitchens under service
Grease Traps Cleared
Since January 2024
Health-Code Pass Rate
Post-service inspection results
Inside the pipe. No stock photos.
Every thumbnail is a real job. Click to see what the crew found, what they did, and what it cost.
Main Line Failure — Dishpit Standing Water
Midtown Grill, Chicago IL
Camera revealed a 94% blockage 22 ft from the floor drain — solidified grease column roughly 18 inches long. Zero flow. Health inspector was scheduled for 8 AM.
Hydro-jet at 4,000 PSI cleared the column. Crew ran a second camera pass to confirm full bore. Installed a flow-test port for monthly monitoring.
Grease Trap Pumping — Quarterly Contract
Harbor House Seafood, Boston MA
Trap at 92% capacity with baffle showing early corrosion. FOG layer 11 inches deep. Inlet pipe had minor scale buildup reducing diameter by ~15%.
Full pump-out, baffle replacement, inlet descaling. Documented with photos for health department file. Set 90-day return on maintenance calendar.
Camera Survey — Pre-Buildout Due Diligence
New tenant, Logan Square Chicago IL
4-inch cast iron main had a hairline fracture at a 45° elbow, 34 ft from cleanout. Root intrusion from a tree in the adjacent alley. Previous tenant's grease had masked it.
Trenchless liner installed in the fractured section. Full video report delivered to tenant's attorney for lease negotiation. Saved client from inheriting a $12k repair.
Floor Drain Collapse — Breakfast Service Threat
The Diner on Clark, Chicago IL
Cast iron floor drain body had cracked through at the barrel — the strainer basket was the only thing holding the assembly together. Slow drain was the only symptom.
Excavated 14 sq ft of quarry tile, replaced drain body with stainless schedule 40, repoured mortar bed, reset tile. Kitchen opened on schedule at 6 AM.
Franchise Rollout — 15 Locations, Q1 Inspection Prep
BurgerBarn Midwest Division
3 of 15 locations had traps over 80% capacity. 2 had non-functioning inlet baffles. One location in Naperville had a grease line with no cleanout access — code violation.
Full pump-out all 15 locations. Baffle replacements at 2 sites. Cleanout installation at Naperville. Delivered consolidated PDF report per location for QA director.
Violation Response — Health Dept. Notice
Rosario's Italian, Wicker Park IL
Citation referenced grease trap overflow and inadequate maintenance records. Trap had never been properly pumped in 18 months of operation.
Emergency pump, full system flush, corrective action report drafted for health dept. re-inspection. Re-inspection passed 48 hours later. No closure.
How a job actually runs.
Nothing hidden.
Camera down the line. Truth first.
Before we touch a wrench, we push a 200-ft CCTV camera through the mainline. You watch on the monitor. We narrate exactly what we see — grease column depth, pipe material, fracture location, root intrusion. Nothing gets assumed. Everything gets timestamped footage.
Tools: RIDGID SeeSnake Max rM200, 200-ft cable, HD monitor. Delivered: MP4 footage file + written findings report.
Flat price. No surprises at 4 AM.
Based on camera findings, you get a single flat number — not a range, not an estimate. Emergency jobs are quoted within 20 minutes of diagnosis. Preventive contracts are priced per-location with quarterly lock-in. The quote includes re-inspection footage.
Average emergency quote turnaround: 18 minutes. 94% of jobs come in at or under quoted price.
Hydro-jet, excavate, replace. In that order.
Most clogs clear with hydro-jetting at 3,000–4,500 PSI — grease columns, scale, soft root intrusion. Hard root balls and collapsed pipe sections get excavated and replaced with schedule 40 PVC or cast iron to match existing. Crew documents every stage.
Average job: 2.5 hours. All crew members carry confined-space certification and commercial kitchen safety cards.
Paperwork that passes inspections.
Every job closes with a service report: before/after footage, parts installed with serial numbers, flow test results, and a signed technician statement. The report is formatted for health department submissions. Franchise clients get a consolidated PDF per location.
Report delivered via email within 2 hours of job completion. Health dept. acceptance rate: 99.1%.
Restaurant owners. Property managers.
Not actors.
"Health inspector was 4 hours out. Drain had been called at midnight. By 5:30 AM the main was clear, the camera report was in my email, and I was back to prepping. They didn't even wake up my front-of-house manager."
Marcus Webb
Owner, The Diner on Clark
Chicago, IL
"We run 15 BurgerBarn locations across the Midwest. Before Drain, quarterly inspection prep was a scheduling nightmare with three different vendors. Now it's one call, one PDF, one invoice."
Priya Nair
Director of Operations, BurgerBarn Midwest
Naperville, IL
"Got a violation notice on a Tuesday. Drain was on-site Wednesday morning, completed the corrective action report by noon, and we re-passed inspection Thursday. I've never seen a contractor move that fast with paperwork that clean."
Antonio Ferrara
Property Manager, Wicker Park Commercial Group
Chicago, IL
Schedule a Kitchen Walkthrough.
We'll walk your kitchen, camera the main line, and give you a flat quote before we leave. No obligation. Most walkthroughs take 45 minutes.